Bill graduated from the Florida Institute of Technology and began in this industry in 1992. He served as a Program Manager for LEAP Technologies for over 20 years and as LCMS Specialist for Ion Technology Support for the past 5 years. To have Bill assist you with your specific technical questions, begin by submitting the support form and he will be in touch within 48 business hours with a follow-up response. You may also call 1-877-725-1007 with your request or email us at technical@palparts.com.